CIITS Help Docs

Introducing Pronto Messaging for Students!

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Pronto Logo

Pronto is a text, image and video messaging service embedded into eCourses.   Some or all of your faculty are opting to use this tool to communicate with you about class items or student organizational actions.  This guide covers how to use pronto either in a browser or through its own app on smartphones and tablets.

Expand or collapse content Using Pronto in the Browser Version of eCourses
  1. Click on the Pronto button on the Canvas Navigator
  2. Access messages on the pop up box on the left.
  3. Use the 3 vertical bar tool to toggle between classes
  4. Click on the green video camera to start a video conference
  5. Click the Expand arrow to see more options
Pronto Support Screen with Items marekd 1 - 3
Expand or collapse content Installing Pronto Mobile Application

The Canvas for Student mobile applications do not directly integrate with Pronto. Pronto has an application for use on mobile devices.

  1. Go to Apple or Play Store
  2. Search for Pronto Team Communications by Hitlabs (look for the green speech bubble)
  3. Enter @pvamu.edu email address (Must be @pvamu.edu address or pronto won't connect to proper account)
  4. Wait for email confirmation and enter code
Pronto Team Commuications App Screenshot
Enter Email Screen

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